Emirates NBD

от Emirates NBD Bank P.J.S.C

Цена: БесплатноУстройства: iPhone, iPad

Версия: 4.8.4 от 30 ноября 2023 Язык: Русский Размер: 380.3 Мб Возраст: 4+ Официальный сайт: http://www.emiratesnbd.com/en/

4.36 (1) AppStore: 4.34

Emirates NBD Mobile Banking Login On iPhone 2022 | Emirates NBD Bank iOS App Sign In Help

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Отзывы о приложении Emirates NBD (22)

Golden alyona, 02 февраля 2024 в 11:59:49 # The worst banking app I’ve ever seen. It’s very basic and still made in a very loose way. If u have issues with login - game over, there is not chance to understand how to get it fixed without calling the bank or going to their branch. I have no idea how to get an OTP if u can’t login to the app to get the OTP ☹️ Ответить
Konstantinnnnn, 02 февраля 2024 в 10:36:03 # Horrible utterly horrible app and service. No respect for the customers, no functioning IVR, it’s so pathetic I’m lost for words Ответить
Vroteda, 01 февраля 2024 в 14:43:30 # What are you doing!? I needed to go to app, but there was words like “install our new app” and no way to use this application, but I really needed to use it for transfer! It is trap and disrecpect for customers Ответить
Mikasolh 2076, 29 января 2023 в 23:50:52 # Don’t mention the app that is absolutely obsolete, not user-friendly and useless, the main problem is communication with them. You’ll never ever reach customer support by phone or email, it is just impossible even after 30-40 minutes on the phone. Branches are always full with extremely long lines where you can spend 1-2 hours of waiting. Also no words needed about their cheque book and signature system, it’s just a shame. Never, never open an account here! Ответить
Человек и сериал, 29 января 2023 в 22:58:38 # Dear developers, The Password field on the log in screen allows only 14 symbols to be inputed. That’s not enough. Please consider an enhancement - remove this limitation Ответить
Arz. freezy, 29 января 2023 в 20:54:19 # Don’t try to create an account in this application. It’d better to create this on the website.

What I found:
1. If you enable “Remember me” on the login form, you won’t be able to login to the app again. Only a reinstallation helps.
2. The app doesn’t accept an Authentication code from SMS: “Technical error” without any details.

So I got an email “Welcome to Emirates NBD Banking”, but can’t complete my registration process and enter the app.

I want to give more starts, but can’t: it doesn’t work. Try better, guys. Ответить
Madjuro, 29 января 2023 в 05:41:03 # Dear Sirs, I’ve tried many time to activate smart pass. However, I receive only the 5-digit code to my email but NOT to my phone. The sms doesn’t arrive. Kindly advise how this problem can be solved. Thank you Ответить
Razum24, 20 июля 2022 в 01:26:03 # First of all, I have credit card, I have debit card, I have my mobile number attached to these cards, I have Emirates ID.

It’s a huge complain towards Emirates NBD.

You are my the Worst experience in online banking since I moved from Russia and used to be connected for 3 major banks in Moscow.
1. Nobody inform me about my secret question!
2. Nobody said or write and get me any clue that I should have remember and keep my user name and password like it the most important things in my life.
Literally I can not do anything from the distance so what the heck you called it “Online Banking”

Is it not enough that I have all cards all secure numbers on it, my phone number attached to this?
I can not even make a call to a human being!
Only what I hear is useless artificial intelligence that have no idea what I wanna get.

Never, ever, ever you see me recommending Emirates NBD. Only what I can say this bank has problems.

P.s.
I can not even complain or suggest something because I have to login first!
This is absurd!
Farewell Ответить
Пресс- сек, 19 июля 2022 в 01:08:19 # Too many bugs. Code not sending, app goes down, everything bad like in 2003, not 2022.
In digital era this shouldn’t work like ENDB app Ответить
Feelingfreedom, 18 июля 2022 в 15:38:15 # First when I tried to create a password the app tell me that pass doesn’t match the requirements, but it was matched. I was forced to guess that underscore is not permitted and it came true. Why the app doesn’t tell about this? Second - the “identity verification” just doesn’t work, i see only white screen with grey line and nothing happens. Ответить
Lucy user, 18 июля 2022 в 01:23:19 # That’s the point of this app if they don’t even have proper customer service or chat. The app useful only for transactions, but when it comes to assist clients they don’t care. They send to Call Center that waiting time is 40 minutes. In general the Customer Service of this bank is on such a low level. Ответить
Simonbassist, 04 июня 2022 в 10:18:40 # I just was trying to register online banking . Mobile number, email confirmation, password settings I passed successfully, but on the step of scanning my new ID type I got problem: the scanner is still for old ID configuration, and its doesn’t scan new ID type, im stuck on this step.. it’s reallly prostrated and really unbelievable situation, that you guys have such a fail things. Please upgrade your ID scanner to the new type of ID card . Other wise it’s makes your applications half useless than it is . 1 star definitely. No excuses Ответить
Dyachkoval, 11 декабря 2021 в 01:35:55 # Unfortunately I made a mistake registering in this bank. I suppose it is the worst, the slowest and as much careless as possible about it’s clients. I may assume that even top management of the bank uses other banks.
And this EVA is one of the most useless robot. Never can help. You cannot download a statement from the app. You cannot get a support online. You have to go to the branch and spend a half day there wasting your time. Ответить
Ulyana ulyana, 10 декабря 2021 в 03:50:22 # Poor customer service. I had to wait for 40 mins on the line to be asked to enter my banking details again for verification! And when I asked why you asked me to do the same action they told me it’s because I wasn’t authenticated. I entered my details again and I was put on the hold again for indefinite period! It’s nonsense. Get the technology that works to avoid such a poor customer experience.

Mobile application that’s another story. It is lagging behind by at least 5 years. Very slow and poor interface. Often fails when you do the transfer. Ridiculous.

In nutshell, I’ll definitely be moving to another bank and recommend to do the same to others. Ответить
Felurian19, 19 октября 2021 в 02:44:34 # Disgusting bank, never met such a terrible company in my life. I regretted contacting them. 8 days ago I came to open an account and make a card. I was told that the card would be delivered to me in 2 days. But nobody delivered anything. As a result, the delivery service says that they do not have my card, and the bank says that the card is in the delivery service! I went to the bank 3 times and they absolutely don’t care about me. They say the same thing! That the card is in delivery, and the delivery - that they did not receive it! And thats all! I don’t advise anyone to contact this terrible bank Ответить
Dyachkoval, 04 октября 2021 в 18:35:04 # Unfortunately I made a mistake registering in this bank. I suppose it is the worst, the slowest and as much careless as possible about it’s clients. I may assume that even top management of the bank uses other banks Ответить
Tesey99, 24 июля 2021 в 11:49:44 # Continue smart pass activation -> please answer the secret questions. Here problem. My answer used Cyrillic letters, but iOS app not allow type this letters. If Cyrillic not allowed in your system, why when I registered on web it was allowed? Also I tried to reset my questions, but system told me that there is no attempts… Ответить
Dyachkoval, 19 февраля 2021 в 03:01:20 # One of the most stupid and useless bank application. No online chat, no support.
To transfer money to another person even ENBD client you can transfer it only by account number. While in all other developed banks from 21 century you can do it by card or even phone number. Ha! And you need to wait 1 day for the transfer to be done. Omg.
This EVA automatic useless robot shows that the bank absolutely doesn’t care about clients. Ответить
Vovdavydo, 26 декабря 2020 в 08:24:09 # During registration process this application recognized data from my ID card incorrectly. After this I am not able to change it - for some reason your application gives me an ability to change the passport photo but not the ID card photo.

And I am not able to do anything with it.

This issue must be solved during testing process, and not cause problems for customers.

Bank support team can’t do anything useful with it too. Ответить
Dyachkoval, 14 марта 2020 в 04:50:22 # Why there is no online chat? Why in contact us page there is no contact form? Just useless social media icons and feedback. I don’t need a feedback. I need to speak to to your specialist fast. Not to speak with useless iva which is slow and limited in options Ответить
Amp 8, 10 июля 2018 в 22:52:56 # Since the beginning, my user language was English! Now, it is changed to Arabia itself.
I can’t change back to English.
Poor quality! Ответить
Isvlasov, 07 января 2018 в 14:13:15 # The app constantly doesn’t work. It is a poorly designed ugly-looking app, that is very difficult to use. Ответить