bunq

от Bunq

Цена: БесплатноУстройства: iPhone, iPad

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Версия: 25.14.1 от 12 сентября 2024 Язык: Русский Размер: 201.1 Мб Возраст: 4+ Официальный сайт: https://www.bunq.com

4.31 (1) AppStore: 4.20

bunq Tips - Ordering your Card

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Отзывы о приложении bunq (17)

Tot samyi, 12 сентября 2024 в 17:36:00 # Hey, just want to share my experience of using this app as a bank. Unless you don’t need a client support - everything works great! But if client needs help - zero interest from the bank. Taking into account that they don’t have branches or contact center and app is the only way of communicating with the bank, they always break their promise to contact with you on your requests or questions. For example I’ve raised lost income transfer investigation request through their special form on July 11 (being promised to have a reply within 3 business days) - they never return, send another one - same result, no reply.
So if you are planning to download this app for fun - it’s cool (wheel of fortune, AI assistant), if you need a reliable and helpful bank - stay away. Ответить
Calmdownboys, 12 сентября 2024 в 10:42:16 # Don’t download and don’t keep money in that bank. Read all the reviews. They literally freeze your account and keep your money without any information.
And, moreover, you will never receive proper communication. Just standard replies without any related details.
Keep in mind that all your money will disappear one day if you use this app. Ответить
Sunnydizago, 01 февраля 2024 в 18:54:34 # Bunq decided to charge €17.99 euro for subscription without notice. I havent subscribed, it becomes automatically when you open an account. What a dark marketing move!
Can you imagine that you pay €17.99 per month for... just having a card?

Bunqs customer service hasnt helped at all. Refunds are impossible. Be aware of it!
No transparency in fees and subscription plans, no customer-first approach. Shame on you.

Hope they lose their license for such dark earning methods. Ответить
Сombattt, 01 февраля 2024 в 13:40:31 # Связь с консультантом не предусмотрена, общаться нужно с ботом, которы ничего не может решить в случае проблемы, присылает шаблонный идиотские ответы, словно издевается. Закрыть счет тоже невозможно, пишет об ошибке и все, хоть бейся головой об стену. А чего стоит требование внести данные налогоплательщика! Пишешь им данные о тех странах, где платишь налоги, но нет, дай информацию о той стране, где находился во время регистрации в приложении банка., хоть ты там и не налоговый резидент. Левый банк, не советую. Ответить
Silmarinor, 31 января 2024 в 13:50:23 # In most situation there are no problems, but I’ve got a feeling that sometimes it’s to “easy” to accept an operation. So I would love to see an obligation to enter a password for majority of transaction and also an obligation to change the password twice a year Ответить
Boo- kaa, 02 февраля 2023 в 01:30:41 # Please read about UI/UX design and you’ll find out how to make a good banking app. Moreover you are desperately needed a good translators Ответить
Chuvips, 01 февраля 2023 в 17:08:02 # I’ve tried several neobanks and this is definitely the best. Easy and nice interface, really helpful support which is always ready to help. Ответить
Kverlin, 01 февраля 2023 в 00:07:20 # First Bunq didn’t approve my account for several months, next my account is as approved but was set to Easy Green tariff which I didn’t want to and I couldn’t set a different tariff because my account appeared blocked. Now they want me to pay 17.99 € for Easy Green tariff which I couldn’t use. This is pure fraud. Ответить
Aldo9787, 31 января 2023 в 19:13:52 # Hello, I would like to share my story, I registered my banq account 5 months ago, replenished my account with 3500€ and the next day it was blocked, to this day I am trying to get my money back, can anyone tell me how to do this, I just don’t I know where to write and to whom to write! The attitude to the banks customers is very bad, I do not advise anyone to open an account there Ответить
Skoch13, 30 января 2023 в 11:50:54 # Random document’s re-checks. Currently blocked the account with no reason asking dor a top-up or documents rescanning Ответить
Тднаознцв, 30 января 2023 в 09:32:49 # They promise to open an account in 5 minutes! as a result, Im already in my fifth week and the account is still on the waiting list‍♂️ Ответить
Lalalis99, 30 января 2023 в 04:11:48 # Really nice app! The only one what finally let me open an account with Russian passport, even though I have student visa that still was complicated for me…. this app literally let me breathe because usually I prefer pay online
Easy for using, everything more than understandable Ответить
Spbreviewer, 09 апреля 2022 в 16:40:24 # The “bank” is just under existing market standards. The team prioritising features that completely secondary and don’t focusing enough on important things.

— Poor UI / UX. Too many clicks to transfer between my accounts (why not to use drag&drop?). No place to see all history agnostic to account.
— Swift payments. If you have it it’s impossible to find.
— Cards design. Rainbow, really? Its your best creative solution?

Please, do the market research. Neobanks. Progressive classical banks. Or you will remain to be a small bank for hipsters where the only difference is fast registration. Ответить
Kat1a, 23 июня 2021 в 16:32:36 # The app just stuck when I enter my security code. And security code setup wasn’t a walking in the park... Ответить
Ats1683, 08 марта 2020 в 19:12:16 # 1. They describe themselves as bestest and super transparent when in fact they’re not at all
2. They decline you the account on the basis of national discrimination
3. They will nevertheless keep your data to themselves for 5 (!) yrs
Scratch a cute colorful design and you’ll find.. Ответить
Iganbay, 08 марта 2020 в 19:08:14 # Заблокировали аккаунт по какой то выдуманной причине по пункту 36. Аккаунтом пользовался только для оплаты чего либо. Придурковатые европейцы... Ответить
Sergeitatarinov. com, 05 февраля 2018 в 10:23:25 # Amazing app:

—A passphrase (not only a password) can be used;
—powers of attorney on one’s accounts can be given online to other BUNQ users;
—different phone numbers (which unfortunately can not yet be confirmed by calls), and emails can be used;
—at the moment of the writing of the review, still one of the few banks participating in the instant SEPA transfers scheme.

The app is extremely simplistic and unpretentious (intended for casual and uncomplicated use), but it does contain most practical functions which are configured too inconvenient to use by other banks, yet made by the given app smooth and effortless (although the beneficiaries contact list is a terrible mess, for which you deserve to have one AppStore star removed, yet thanks a lot for the simplicity of the application in general:)!) Ответить