Virgin Mobile UAE

от Virgin Mobile UAE

Цена: БесплатноУстройства: iPhone

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Версия: 2.58 от 22 января 2024 Язык: Русский Размер: 133.7 Мб Возраст: 4+

4.18 (1) AppStore: 4.13

Virgin Mobile UAE Review | Is it really good? | How to sign up.

Virgin mobile iPhone is basically FREE with this deal. (IS IT ANY GOOD?)

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Отзывы о приложении Virgin Mobile UAE (8)

Mariia kuznetsova, 01 февраля 2024 в 13:55:33 # Everything was ok with the plan and number before I left uae.
I couldn’t cancel or renew it because I lost my id and SIM card. In the store they told me it was impossible with passport without emirates id. As I resigned and decided to live uae, the new id was not coming, so I could do nothing with my virgin account.
When I wrote the customer support and ask to help to cancel my plan, they promised that the issue was solved. It was half a year ago.
And now I get the email that in couple of days I will be changed 1k aed for renewal. Ответить
Lisu791971, 01 февраля 2024 в 00:36:39 # I have Virgin mobile # and Virgin home internet, and this is the worse service I have ever used (compared with similar services in other countries). The app is really bad and crude -Always goes off and some buttons/services do not work! The home internet App takes double charge every month and on top of that I can’t share or use the extra money in my mobile number! When I purchased the home internet plan, I was told I can pause anytime. In real life that’s not true. And even if I terminate I can’t use my extra money - it will disappear The only way to complain is the App chat. In real life they rarely respond and if so each person from support team tells different stories! And the funniest thing is that you can’t call and speak with Virgin team because they have no call center! Ответить
Альфа- банк, 31 января 2024 в 21:00:02 # It simply doesn’t work. Guys I the Virgin store are annoyed a lot but it’s not much they ca do. So they keep apologizing. And it’s like this for few months. Ответить
Vika klubnika, 01 февраля 2023 в 09:09:38 # I bought a new phone, asked to move my eSIM from one phone to another, and the manager simply blocked the eSIM card on one phone, leaving me no opportunity to use it on the old phone. For two days now I have been going to you and for the second time I receive an answer that they will not be able to help me today tomorrow or the day after tomorrow

What should I do ? I pay AED 170 for a full month, but for at least 5 days I wont be able to use my phone! And every day - error, maybe tomorrow…. Ответить
Mister chao, 31 января 2023 в 23:41:24 # Charged twice for internet booster. Din’t refund. Application works poor. Conversation with their poor help center in the application always disappears. Better to try to find some other mobile operators. 100% will change it after my plan ends. Ответить
You think you are special, 24 июля 2022 в 04:36:41 # The sim delivery is pretty fast, but the deliveryman couldn’t read my emirates id. I’d been told that my id is broken. After that, I went to DU and got a SIM card with no issue Ответить
Oleg t., 11 декабря 2021 в 05:34:06 # Customer support in shops and online is extremely slow and not professional. I bought sim card at Virgin store in Dubai mall and paid via pos-terminal. The process took more than an hour and staff couldn’t activate it finally. They told that next day it will work, but it didn’t happen - when I login to the app it doesn’t show any active subscription. So I bought new plan straight in the app and paid again, and then asked customer service to deposit my first payment to the balance. After 6 days it didn’t happen. The staff does everything to delay the process, duration between responses is half a day, people changing and asking same things again. Incredibly poor service for this industry. Ответить
Дионис007, 28 июля 2021 в 21:03:13 # Не подключайтесь к этому оператору с помощью банковской карты
После отъезда списывают деньги по своему усмотрению!
Мошенники :)) Ответить