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Отзывы о приложении eZhire (6)

• Garutyunov, 03 марта 2024 в 08:34:04   # Rented a car at Mall of the Emirates location for self-pickup. Have been waiting for an hour. Another person is sitting here who has been waiting for 2 hours. The reason for that: they don’t have the cars at the location and there is traffic to bring them. The solution: just don’t rent the cars you don’t have at the location or bring them beforehand. There are a lot of maps applications that show traffic jams, so you could plan accordingly. Use them! Don’t be ridiculous! Ответить
• Андрей васильевич, 04 февраля 2024 в 02:23:10   # Well, app named ‘no deposit’, but it’s not true. They take deposit and hold it for a long period - more than 20 days.
  Also they collect cars not in scheduled time (3 hours delay!) Ответить
• Demitsuri, 30 января 2023 в 23:35:41   # Hello there. Overall idea is great, but customer support is bad. Probably I have the bad operator, because before everything was ok.
  
  My booking number is 141180
  
  So the problem is next:
  
  I was waiting for collection of car at 17:30
  I have business meeting at 17:45
  
  So I wait for collector for 5 minutes, then call customer support centre, and tell that I’m late for meeting and ask collector to call me.
  
  They tell to wait just 2-5 minutes
  
  Then after 10 more minutes, when nobody call me, I start going to my meeting, and call to EZHIRE support
  
  I tell the problem and guy in support tell me to leave key at car or at the reception, but I already was away from this place. So I ask him to tell collector to wait me approx 30-60 depends on my meeting duration
  
  This man from support tells me that if collector come at anytime and I will be not available on place, he will put 1 day extra rent for me.
  
  So because of mistake of your company collector, then operator, next operator push me, that I should pay 1 more day anyway, because I can’t be on place at arrival time of your collector.
  
  Hate this guy, he broke my day, and I angry and feel pain inside me because of his words.
  
  He is not right, he don’t care about your customer.
  
  I never keep this kind of person in my company. They will broke your business.
  
  Guy Ответить
• Haykaz, 29 января 2023 в 07:07:17   # Steal money when you want to return car. You mentioned time and location, they don’t check this info and take money for extra day. Don’t use this company. Ответить
• Nagoral, 20 июля 2022 в 12:51:26   # Charged me the full amount and then canceled the booking due to a missing document. I’ve been waiting for a refund for a few days with no comments from their side Ответить
• K. tatarinov, 09 декабря 2021 в 05:51:45   # This service is scam. They’re will charge you extra. Every crack will cost you minimum 5 times more than it cost. Regular service for car is not provided- they’ll charge you extra after car return. And, about your money safety. Attention! Not link your payment cards to your eZhire account! Even if card is unlinked- they will draw your money! I’ll claim to police on them. They’re charged my last money from the card. Ответить

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